It's been a busy few months for us as we plot and plan the launch of our new company. We are extremely excited to bring these new services to the Spa and Wellness Industry and we are looking forward to making significant improvements.
The company Directors are called Heidi Grimwood and Eileen Fleming.
Eileen Fleming is the owner of the highly successful day spa in Dublin city centre called The Buff Day Spa. Over the past 16 years, Eileen has built a team of elite therapists offering high-level treatments and innovative services creating a high guest return ratio and outstanding monthly retail sales. Eileen is also a fully qualified therapist and works closely with her team in The Buff Day Spa to ensure her team continuously develops and evolves.
Heidi Grimwood has over 20 years International experience in the industry, managing spas, gyms and hair salons. Heidi has been consulting for the past 5 years where she works with businesses to identify opportunities for growth and provides solutions for struggling businesses.
So why did we join forces?
After working together to further develop the Buff Day Spa a few years ago, we were talking about the challenges that the spa industry is facing. There is a universally high turnover of staff, lack of development and many spa owners have little to no knowledge of how to develop their spa business and spa team. We realised there was a huge gap in the market when it comes to supporting and development in the industry. Who is offering continuous development for spa professionals? Who is there to help spa managers further develop their business? So we decided this was the perfect opportunity to join forces and make the change that is so desperately needed.
What we offer:
Operational Management Takeover Services
Whether it is one day, one month, one year or more - our operational management takeover will guarantee profitability increase as well as identifying opportunities to reduce costs without affecting the guest experience. Our hands-on approach empowers the spa management team to further develop their business as well as creating a strong staff team with training and development. All staff will have access to the online training courses as well as in-house training provided by us. Plus we are the only management company to offer digital marketing as part of our service.
Digital Marketing
Go to the Spa is a digital marketing directory promoting spas in Ireland. Our digital team actively share spas monthly promotions, events and increases brand awareness directing traffic from social media pages directly to the spa listings. We also are about to launch the Go to the Spa gift vouchers which spas are invited to sign up to be able to receive gift vouchers in their business.
The Spa Hub Training Academy
It is vital spa professionals are continuously developing their skills. We offer online and in house certified training (CPD) Continuous Personal Development. There is an Elite Mentor Program which is developed for aspiring spa managers as well as managers who wish to further develop their skills and career. The Spa Finishing School bridges the gap from college to the workplace and equips therapists with the tools to get that dream spa job. There is plenty of hand on courses including advanced massage techniques, advanced facial care and even refreshers on anatomy and physiology!
We are looking forward to working with you and implementing strategies to grow your business to extraordinary success.
Feel free to contact us for a free consultation to discuss how we can help you in your business.
heidi@innovationmanagementltd.com
eileen@innovationmanagementltd.com
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